Customer Testimonials
Really liked the Dealership! Everyone was so nice! Joe was great! I love my car, just have to learn how to use all the great features ! I Will certainly refer anyone looking for a car to you!!
Friendly and fast service, the service department always on top of providing top notch service . I just sit back and relax as I know I am in good hands
Mrs. Darlene was very helpful. She was patient and answered all of our questions. Great customer service.
Leo and Chris were awesome Excellent customer service I would recommend them to anyone who wants to buy a vehicle from Volkswagen of Orange Park
Contacted them on Thursday evening and the deal was complete within half a day over the phone....very easy to work with
Very flexible and found me a great interest rate. They were very professional and outgoing.
Upfront about pricing, very helpful in making a deal over the phone and had my brand new Outlander fresh off the lot ready to go. Pretty fast with the tag/title papers was in and out in an hour.
Awesome and everyone I came in contact with were amazing and very helpful and made me feel special.
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First of all, I came into the dealership nervous because I have been to 3 other dealerships and left out of each one with no car and consistent pulling of my credit. So I worked with Charles (the GM), and Leo the salesman to get the figures that I desired. 3 hours of waiting, the finance team was able to put me in a 2022 Volkswagen with NO money down and payment was in 400 range. I am sooo pleased that they cared enough to listen to my needs and wants and I was given what I asked for.
Leo and Mark were so helpful when I came in. Had a rough buyer day at many dealerships. They were last on my list to visit and were the best, should’ve been my start. They got me into a brand new car and worked the numbers to help fit my financial needs and wants. All in all great service from this dealership and specifically through Leo and Mark. Would recommend to all to hit these two up! Thanks for the awesome experience and the awesome brand new car.
They was very accommodating, very happy and unexpected. Thank you so much.
Just came in for my first service on my Acura RDX. Friendly staff here and always ready to assist.
Very attentive service department dealing with Ms. Megan. She made it very easy and a pleasant visit.
I just purchased a 2022 Mitsubishi Outlander. The experience was convenient and pleasant! Shout out to the manager, Ed (I think this is his name) he was very communicative, kind and friendly to work with. Also, thankful for our salesman Jitesh, he was super knowledgeable, kind and helpful during the process. I recommend this dealership to all friends, family and any others who are looking for someone who is easy to work with - not pushy and helpful during the car buying process. Thanks OP Mitsubishi, I look forward to doing business again!
Doug, the best, GREAT customer care, PATIENT, ABOVE and BEYOND. To the ENTIRE TEAM at Volkswagen Wagon of Orange Park, THANK YOU
Worked with Cole and he was perfect. He answered every question, was easy to communicate our needs to, and made sure we found the perfect car for us. This is our second car from here and I have only had great experiences.
I just purchased a 2022 Mitsubishi Outlander. The experience was convenient and pleasant! Shout out to the manager, Ed (I think this is his name) he was very communicative, kind and friendly to work with. Also, thankful for our salesman Jitesh, he was super knowledgeable, kind and helpful during the process. I recommend this dealership to all friends, family and any others who are looking for someone who is easy to work with - not pushy and helpful during the car buying process. Thanks OP Mitsubishi, I look forward to doing business again!
Dominique and Lisa were fantastic. We were looking for a vw atlas with very specific details. They just so happened to have one in transit to the dealer. Dominique got all the details together for me and within an hour or so we had the vehicle reserved and picked up the next day. The sales team went out of their way to make this deal. Lisa sat with us and our children while we waited to sign all the paperwork. Everyone there seemed like really good honest people.
Was awesome! Buy a car couldn’t be an easier and more friendly process! Team from start to finish was professional and all I could ask during the entire process!
Douglas was absolutely incredible! Thank you so much for getting me my dream car ❤️
Nick, who was our Service Advisor did a fantastic job in communicating and following up with us. The service department found everything that was wrong and completed everything on time. Great service department!
I set an appointment. They were ready for me upon arrival. They took my car back. Nick told me it would be about two and a half to 3 hrs.
Highly recommend the service department! Mark was professional, friendly and efficient.
All the workers were very good I wish send my family and friends there to buy a car it is a place to go
Friendly staff and excellent service. Better buying experience than any in the past at other dealerships. Highly recommend!
Our sales lady Lisa Hollingsworth and sales manager Mark Herrera we’re amazing to work with! We visited several times, but they just didn’t have quite what we were looking for. Mark kept in touch with any new Atlas’ he could find and surprisingly he found our unicorn black Atlas SEL R-line that we had been searching for for months! They were very personable and I feel like we left as new friends! We were disappointed in VW St. Augustine’s customer service, but were so impressed with the service and friendliness at VW of Orange Park. Thanks guys!!
This was one of my best car buying experience. They where so helpful. Thank you!
The front desk was personnel was great and kept communicating with me while I waited on my car. My only concern is the car was still pulling but other than that they were great.
Great staff specially Bachir, Pierre and the General manager Nadi, they treated us like family, we definitely recommend them.
Great experience today! Nicholas was very kind and helpful, and kept me updated throughout my service. Was done sooner than expected, and they even washed my car for me!
Thank you for such great service, had a very good experience in purchasing a vehicle from your dealership....thank you so much!!!👍
It was a great experience to buy an MDX 2022 type s from Pierre, he made it a true vip sale, and i even met the General Manage Mr Malek he rolled the red carpet for us and made sure the finance went smoothly, they didn’t run my credit with 10 banks like any typical dealership, they really care for there customers and I recommend them always.
Great place, willing to work with you to make sure everything is right.
Blerim went above and beyond. As an example : I left my garage door opener in my trade in when I left. He proactively reached out and drove it out to me.
Megan did an outstanding job working to solve our problem. She went above and beyond to ensure a great customer service experience.
It was a great experience to buy an MDX 2022 type s from Pierre, he made it a true vip sale, and i even met the General Manage Mr Malek he rolled the red carpet for us and made sure the finance went smoothly, they didn’t run my credit with 10 banks like any typical dealership, they really care for there customers and I recommend them always.
Super caring people.
My husband and I have purchased 5 vehicles from this dealership over the past 10 years. Each time it has been very pleasant and the people working there are always professional. Each time we got our vehicle serviced, the customer service is always top notch and done in a timely manner.
Very friendly and helpful staff. Knowledgeable about the cars on the lot. And we bought another Mitsubishi.
JB was awesome. The GM was extremely attentive and answered all of our questions promptly.
Bought my car from here , Carley shey was amazing and very helpful. She's such a professional and knowledgeable manager. She took care of every single detail and made the deal happen. It was joyful working with her.
this is one of the very best service center every Roger was very helpful . he had a advisor to check out our navigation to help us better understand thank you so much good job
The sales team took very good care of us. They were polite and not pushy even when we told them we were going to look at another vehicle. Then when we came back the manager gave us a similar model to drive for the weekend so we could get familiar to the car. Then when we went back on Monday to finish the deal the finance guy Sherman did his best to get all the paper done fast because we were on a time crunch. Thanks for taking care of us.
It was a great experience and they actually did what they said, referencing the price of the vehicle. Very very professional. Kept contact with me without being a Pest. Very knowledgeable about the vehicle I was looking at. Andrew and Carley are world class in what they do in representing their company.
Great service. Got in a brand new car for really low down Would recommend to someone else.
They we're very nice and generous to me when I purchased the car and they were polite.
Excellent service. My sales lady Darlene and finance team were very professional. Thanks to everyone at Orange pk Mitsubishi.
My serviceman mr JB was very friendly And he welcome me back when I return with paperwork. My finance person mr Sherman was also helpful. I appreciate all members of the staff. Job well done.
I’m a very satisfied customer!! The customer service is fantastic! Ashley Maharaj was the best salesperson I have ever met and she really went out of her way to make sure that I drove away in the vehicle of my dreams
Great experience the process was quick and convenient and they have good selection thank you Kevin
5/10/22 I had to update my review because I am super impressed with my Jetta. The trunk space it has for a small sedan is crazy!!! I loaded my car with 10 bags-2cu of soil and 6-10ft long wood deck panels for my garden box I was building. I was still able to close the trunk with all the supplies in my car. See pics below!!! I absolutely love my Jetta!!! Thank you @ Hamlet once again!! So far I have bought 2 cars from them. I have had the best experience. Salesman Hamlet listens and works diligently to make my request ...
Great service at Hyundai of Orange Park Jacksonville, FL. They treat you like family at that dealership!
Thanks Mark for all the time and effort you put in getting me approved for my truck. Thanks to Ashley for taking the time to accommodate me on everything I needed and making me feel at home. Also thanks to Mike in the financing department for taking the time to make sure I understood everything that I signed. MARK, ASHLEY, MIKE, YOU'RE. THE BEST THANKS GUYS YOU'RE THE BEST BE SAFE AND GOD BLESS. THANKS AGAIN EVERYONE.
Hamlet was efficient and caring!!! Big help in getting my payment lowered and a better interest rate. He even went above and beyond to get my Jetta and delivered to me at home!!! Great team work at the dealership from the Salesman Hamlet to Finance Chris.
Best of the best in all my years of buying autos I rate this place and my Sales Lady Ashley the best
Walking in Kevin Hall went above and beyond. I honestly felt like he really cared about our sale. He doesn’t stop servicing once you leave the lot either by checking in or saying Merry Christmas. I highly recommend stopping in and asking for Kevin!
Gage gets customer service. Love how he handles my car needs. Greeting me at the door and walking me to wherever I need to go. With a smile. The Service desk ladies are fun. I asked to speak with the general manager, he came out escorted me to his office with a smile. Ian, wouldn’t take my tip, when I left it in the car and walked away. He found a way to return it saying. “I this you dropped this. “ laughing! Great place. I rate them a 10 with Gage starting the process in past visits.
The service at Hanannia Orange Park Hyundai is the best. My service advisor, Hattie, is the the most efficient and dependable person you would want when servicing your car. I wouldn’t take my car for service anywhere else.
Awesome and incredible CAR buying experience I had during my 2022 MDX purchase. Stephanie Vosburg from sales team, Hugo Oberti and the team at Acura of Orange Park were very professional, pleasing, well knowledgeable, no pressure, stress to customers. Understanding our needs and helping us with in-depth details and answered all our concerns to pick the right vehicle. Stephanie and Hugo made our experience very memorable and we started spreading our experience and asking our friends and family to visit the dealership and work with Stephanie before making any final decision and you will NOT be disappointed.
My experience was truly a rewarding one. Ashley Maharaj paid attention to us. So helpful! So caring and thoughtful. She didn't treat us as if we were another sale. She really cared about what we wanted and needed. I didn't think we'd get a vehicle from them, being that your dealership seems so upper crust and ritzy but she and other associates weren't acting at all that way. They made us feel as if we belonged there. They made us feel as if we were special and it wasn't phony. I am very thankful for ...
Derek and Mr Steve are awesome!! Really helpful and always taking care of you, the quality and knowledge in this dealer are really good and they’re always working with you to find solutions
Great experience working with Ashley Maharaj, she was friendly and patient and not pushy. Ashley was patient while waiting for my trade in vehicle to arrive. I would return based on my experience. Also, Mark was great to work with and Michael in finance. Thank you
I had a great experience at the Volkswagen dealership. They worked extremely hard to get me approved for a car and I'm so thankful to everyone that was involved. I enjoyed having Ashley ride with me in my test drive I enjoyed the conversation she worked really hard to find me the right car. Thanks to everyone one that has had at part in get me a ride.
Very courtesy. People knows what they are doing. Knowledge about how to gain customers back.
Katherine “Katie” goes above and beyond she was really such a pleasure to go through the experience with. I would happily buy another car from her in the future
Excellent service very good attention great job by Michel selling the vehicle very good team
Thank y’all for helping us find the same truck next time going for a brand new truck
Professional courteous knowledgeable aware of and sensitive to time forward thinking on maintenance and future service issues
The people that work in the dealer store was very friendly
Great customer care and professional sales team. Great overall buying experience.
Thank you all for being so friendly. It was as good of an experience as you can have spending that kind of money lol. But, thank you all so much for your kindness and your time.
Natalee was awesome in the service department!!
Great job, got right on the repair and gave us a loaner car. Everything worked out great
Great service and great price nice process and will return soon and recommend others here
Very good with customer service give you what you want give you what you need give you what you ask for and look out for your well-being they look out for everything you need to possibly get a car for your payment date try to get your payments lower
Staff is friendly and approachable. Effective and efficient systems are in place. They provide professional service.
Very friendly staff made it possible for me to leave with a brand new vehicle compared to use thanks a lot very satified
I absolutely love Darlene Noel! She was a pleasure to purchase from this weekend. Finance Mgr was super nice and no one was pushy at all.
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